"You look like a convict.” That’s what a very lovely friend told me this week – after watching one of my videos. Sadly, they weren’t...

er spoken up in a meeting – and then watched the conversation move on like you said nothing at all? It’s easy to second-guess yourself in...

When someone's upset with you, do you apologise, argue or go quiet? It can be tempting either to avoid the conversation, defend yourself...

Is your perfectionism keeping you quiet? Do you wait until the idea is polished, the plan is flawless, or the timing is right before...

It can be easier to avoid saying ‘no’—less awkward, more agreeable, less likely to provoke a reaction that you will find difficult. But...

What’s the conversation you’ve been putting off? The one that feels easier to avoid – even though the problem isn’t going away. Watch the...

Do you ever ignore your own needs because you don't want to appear difficult or demanding? The problem is, the needs we dismiss don’t...

You see someone struggling, and you want to help. But what if it’s the wrong kind of help?  It’s easy to assume we know the best way to...

A look together at the power of needs-based communication and how it can transform the way we relate to others. If you want to listen in...

You know that task you keep putting off? The email you don’t want to open? The thing that lingers on your to-do list? It’s easy to blame...

How often do you say 'yes' when you really mean 'no'?  We tell ourselves it’s the easier option. But over time, those small yeses can add...