For teams who want the missing piece to do hard conversations well
Welcome! I'm Alice
Would you and your team like to:
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Handle hard conversations confidently rather than avoiding them or doing them badly
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Understand the hidden patterns that trip you up despite your best efforts
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Build a culture of empathy and respect, where difficult feedback is empowering not damaging
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Find creative solutions that work for everyone?
Let me introduce you to Needs Understanding, a powerful, practical approach for communication and relationship. When we look at behaviour through the lens of shared needs - like belonging, creativity, or being seen - everything starts to make more sense.
"Brilliant, easy to understand, and applies with equal force in personal and professional contexts."
Sharif Shivji KC, commercial barrister
How can my team work with Alice?
Alice offers keynotes and workshops
"By using Needs Understanding skills, managers at all levels of seniority can foster the kind of environment in which people feel engaged and can give their best, finding creative and efficient solutions in seemingly intractable situations."
John Odell, Director, 'Big Four' professional services firm
“Alice facilitated a training for our company and it was an absolute success. She knows how to bring the values of Needs Understanding to big organisations, and to get senior management involved.”
Training for 50 members of a US investment firm
Get the book
"A beautifully simple guide to the relationship skills we all so deeply need, but most of us don't know how to access. This book belongs firmly on the curriculum for creating a more peaceful world."
Dr Scilla Elworthy, three times nobel Peace Prize nominee
"This book is a tool box; keep it close and dip in often."
Jim Carter OBE and Imelda Staunton CBE, actors